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Customer Service

Shipping & Delivery
From all of us at BrightFeetSlippers.com - Thank you for purchasing from us!

All of our orders are processed within 48 hours of purchase. Please allow 5-7 business days for standard shipping and 1-3 business days for express shipping AFTER the order is processed. All of our domestic packages default to UPS shipping methods, however, we reserve the right to choose the most efficient shipping service available and may sometimes use USPS to deliver packages. Please enter a physical address as we cannot ship to P.O. Boxes. Shipping and handling charges are calculated automatically and will be figured into your shopping cart total. International customers are responsible for all duties if applicable. We are required to charge sales tax to Georgia residents on both the item and shipping charges. This tax will be automatically figured into the total and is currently 4%. Additional charges may apply for shipments to Alaska, Hawaii and Puerto Rico.
Privacy & Security
Please call for information.
Returns & Replacements
If you are not satisfied with the product, the item can be returned within 30 days of purchase date. Items returned must be in original condition in the original box with receipt and cannot appear worn or used. Shipping charges cannot be refunded only the purchase amount of the product. Additional shipping charges may apply with an exchange.

If you have a defective product, you can contact our customer service department @ 229 225 1462 for exchange or refund. Any item returned must have a return authorization number on the return slip provided by our customer service department.
Ordering
All orders are processed securely online with Authorize.Net useing SSL Technology.
Condition Of User
Copyright Notice and Legal Disclaimer Copyright © 2008 Boston Ideas, LLC P.O. Box 6008 Thomasville, Georgia 31758 All rights reserved Use of Materials Boston Ideas, LLC ("Boston Ideas") hereby grants users of brightfeetslippers.com permission to reproduce materials available therein for the sole purpose of educating authorized users and potential users of Boston Ideas products or services. Each reproduction of any part of the materials available in brightfeetslippers.com must contain notice of Boston Ideas's copyright as follows: 2005, Boston Ideas, LLC Except for these specified uses, no part of the materials available in brightfeetslippers.com may be copied, downloaded, stored in a retrieval system, further transmitted or otherwise reproduced, stored, disseminated, transferred or used, in any form or by any means, except as permitted herein or with Boston Idea's prior written agreement. Distribution for commercial purposes is prohibited. No Representations or Warranties; Limitations on Liability The information and materials in brightfeetslippers.com could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein. Boston Ideas, LLC, MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY INFORMATION, MATERIALS OR GRAPHICS IN brightfeetslippers.com, ALL OF WHICH IS PROVIDED ON A STRICTLY "AS IS" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. Boston Ideas, LLC, HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES WITH REGARD TO ANY INFORMATION, MATERIALS OR GRAPHICS IN brightfeetslippers.com, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Any claim with respect to the materials contained in brightfeetslippers.com shall be governed by, and construed in accordance with, the laws of the state of Georgia. Under no circumstances shall Boston Ideas, LLC, or its directors, officers, employees or agents, be liable under any theory of recovery, at law or in equity, for any damages, including without limitation, special, direct, incidental, consequential or punitive damages (including, but not limited to; loss of use or lost profits), arising out of or in any manner connected with the use of information or services, or the failure to provide information or services, from brightfeetslippers.com.